Category: Al Ansari Wallet

If your beneficiary is an Al Ansari Wallet user, the funds will be credited instantly. Sending money outside the UAE will be credited to the beneficiary account instantly or in some cases within 1 to 3 banking days.

Instant cash pickup service is available through Al Ansari Wallet. Customer can visit any of the agents authorised by Al Ansari Exchange to pick up the money.

For inquiries related to international remittances, please reach out to Al Ansari Exchange. You can contact Al Ansari Exchange customer support team via the dedicated hotline at 600546000 or email at [email protected].

All “Network” international merchants will accept the wallet for all customer purchases.

Yes, customers can access their wallet to check available balances and perform wallet-to-wallet transfers and international remittances. However, they will not be able to complete merchant payments while outside the UAE.

Yes, you can contact customer support 24/7 by calling 600506005 within the UAE and 0097145254666 for international customers, or by emailing [email protected].

To file a complaint, please contact our customer support team through the dedicated hotline at 600506005 or email us at [email protected]

Al Ansari Wallet has enhanced security features like Face ID, Biometrics (fingerprint) & PIN Login authentication. Always ensure that you never share your PIN code or OTP with anyone.

1. Al Ansari Wallet uses your details to authenticate you, initiate transactions on your behalf, notify, alert, and reach out to you for support and assistance. Please refer to our Privacy Policy for more details.

You may contact our customer support at 600506005 within the UAE and 0097145254666 for international customers to request account blocking until the investigation is completed.